Ticket help

Discussion in 'Q&A' started by Ronfar, Apr 15, 2019 at 11:50 PM.

  1. Ronfar

    Ronfar New Member

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    Hi. I was told I needed to reply to the ticket I opened in order to proceed with data restoration. Do I just respond to the snail I sent or is there something else to do too? Just nervous because I haven't gotten a response on over a day
     
  2. Noc

    Noc Active Member

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    You reply to their email. Just follow the instructions. It's all pretty straightforward. It's just a slow process. I think it took me about 5 days total.
     
  3. Super Random Box

    Super Random Box REM Trolled.

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    It took like the same amount of time for me.
     

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